Privacy Policy
Hey babe, thank you for checking out our website and our spin classes, we are so happy you’re here!
The privacy policy below outlines how we collect and process your personal data when you: (i) use our website www.ashridesldn.co.uk; (ii) book one of our spin classes via our Eventbrite page; (iii) complete our physical activity readiness questionnaire/informed consent form; and (iv) sign up to our newsletter.
By (i) using and accessing this website; (ii) booking one of our spin classes on Eventbrite; (iii) completing our physical activity readiness/informed consent form; or (iv) signing up to our newsletter, you consent to the privacy policy set out below.
Your privacy is important, and to protect it, we adhere to the laws and guidelines set out by the General Data Protection Regulation (GDPR), effective from 25 May 2018.
We reserve the right to update this policy at any time.
Contact details
Full name of legal entity (sole trader): Ashley Newburn
Email address: ashrideslondon@gmail.com
Website: www.ashridesldn.co.uk
Country this policy is governed by: United Kingdom
What information we collect, use and why
Personal data is information about who you are, where you live, what you do and more. It’s any and all information that identifies you as a data subject.
At present we collect and process the following personal data:
Contact data:
When you make an enquiry via the “contact us” form on our website we will retain the contact information you have voluntarily provided when completing the form.
Similarly, when you sign up for our mailing list or otherwise indicate that you would like to receive our newsletter, we will retain your name and email address, along with confirmation of your freely given consent.
When you book a spin class, Eventbrite provides us with confirmation of your booking which includes your name, email address, and confirmation of the payment method used.
Health data:
When you book a spin class, we will ask you to complete our physical activity readiness/informed consent form. This records your name as well as whether or not you have any health conditions or other safety concerns that could mean that participating in physical activity is not safe or advisable.
Technical data:
We may also collect information about your device and usage of our website through cookies or similar technologies.
Usage data:
We may also collect information about how you use our website.
We use the personal data we collect for the following purposes:
Making and managing spin class bookings;
Communicating with you about our services, promotions and events;
Improving our spin classes and services;
Complying with legal obligations;
Recording the consent you have given us upon signing up for our mailing list; and
Ensuring that it is safe for you to participate in physical activity.
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
Your right of access: You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
Your right to rectification: You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
Your right to erasure: You have the right to ask us to delete your personal information. Read more about the right to erasure.
Your right to restriction of processing: You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
Your right to object to processing: You have the right to object to the processing of your personal data. Read more about the right to object to processing.
Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
Your right to withdraw consent: When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy policy.
Our lawful bases for the collection and use of your data
Our lawful basis for collecting or using the majority of the personal data we collect is consent. This means we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time. You can withdraw your consent at any time by emailing us at ashrideslondon@gmail.com.
Our lawful basis for collecting or using health data, as part of our physical activity readiness/informed consent form, is vital interests. This means that collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. All of your data protection rights may apply, except the right to object and the right to portability.
Where we get personal information from
Directly from you; and
Third party service providers.
How long we keep information
Personal data associated with your spin class booking, including that shared with us by Eventbrite, is securely deleted shortly after the conclusion of the spin class in question, and the resolution of any related queries.
Personal data collected via the “contact us” form on our website is securely deleted shortly after the resolution of your query.
Health data obtained via our physical activity readiness/informed consent form is retained for 6 years after your last spin class booking with us, to enable us to manage potential insurance claims that may arise.
Personal data associated with our newsletter is retained until you unsubscribe or otherwise inform us that you no longer give consent to be on our mailing list.
Who we share information with, and who shares information with us
We rent studio space from trusted third party service providers, where we host our spin classes. These third party service providers include Gymbox, Revolt Cycling, and East of Eden.
We share guest lists (a list of names of those people who are booked to attend the spin class in question) with third party service providers ahead of each spin class at their studio, for the purposes of building and fire safety, as well as for practical and logistical reasons associated with the management of the spin class.
We would encourage you to read the privacy policy for each studio in question, if you would like further information as to how each approaches the handling of your personal data. There is a link to each organisation’s privacy policy below.
Eventbrite:
Eventbrite sells tickets to our spin classes via their online ticketing platform. When a booking is made via their platform some personal data associated with your booking is shared with us, as the event host.
Please read Eventbrite’s Privacy Policy to ensure you consent to the way they will handle your personal data when you book a spin class with us.
Gymbox:
We host spin classes at various Gymbox locations in London.
Gymbox require folks who use their studios, including those who attend our spin classes there, to complete a health statement form, via which they collect personal data.
Please read Gymbox’s Privacy Policy to ensure you consent to the way they will handle your personal data when you attend our spin class in their studios.
Revolt Cycling:
We host spin classes at Revolt Cycling in London.
Please read Revolt Cycling’s Privacy Policy to ensure you consent to the way they will handle your personal data when you attend our spin class in their studio.
East of Eden:
We host spin classes and events at East of Eden in London.
Please read East of Eden’s Privacy Policy to ensure you consent to the way they will handle your personal data when you attend our spin class or event in their studio.
We do not sell or rent your personal information to third parties.
Storage & security
Your personal data is securely stored on password protected devices.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this Privacy Policy.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated: 18 January 2026